The Help Center Reimagined

SupportX transforms your help center into a modern, dynamic, self-learning experience.

>90%
Self-service support resolutions

Revolutionize Your Support with Effortless AI

Deliver smarter support, faster. No training needed, ready in minutes, and with seamless human backup.

From Queries to Conversations

Conversational Support

Engage in Meaningful Dialogue

Ditch the outdated search boxes and keyword guessing games. With SupportX, dive into smooth, conversational exchanges that feel as natural as talking to a friend.

From Manual to Automatic

Automated Learning

Self-Evolving Knowledge Base

Traditional help centers rely on manual updates, leaving gaps in support out of date content. SupportX's self-learning system updates its knowledge with every interaction and integrates external sources, ensuring your help center is always in the know.

From Robotic to Human

Seamless Human Intervention

Human Touch in Harmony with AI

SupportX intelligently identifies when a personal touch is needed, seamlessly transitioning to live support. This blend combined the speed of technology with human insight and empathy providing unprecedented results.

Gratified’s AI-First Platform Saves You Time and Money From Day One

Automatic Resolutions

SupportX's advanced AI enables businesses to automatically resolve up to 90% of customer issues without human intervention.

Customer Satisfaction

Businesses using SupportX have witnessed a remarkable 40% uplift in customer satisfaction scores.

Reduced Costs

Implementing SupportX not only elevates the customer experience but also dramatically lowers operational costs, enabling companies to reallocate resources to areas that drive growth.

Standard Support Costs

Costs with gratified

Real results from real businesses

Jessica, Customer Support Manager

"SupportX transformed our customer support from a bottleneck into a competitive advantage. Our resolution times are down, and customer satisfaction has never been higher. It's not just a product; it's a revolution in customer service."

Martin, Head of Operations

"The intuitive AI and seamless integration with our existing CRM have been game changers. SupportX doesn't just solve problems—it anticipates them, making our customer support proactive rather than reactive."

Priya, Product Strategy Lead

"Seeing our support costs halve while our customer satisfaction metrics soared was nothing short of miraculous. SupportX's AI-driven insights and efficiencies are a testament to what modern technology can achieve in the realm of customer service."

Carlos, Technical Lead

"The level of customization and adaptability SupportX offers is unmatched. It feels like it was built specifically for our needs, and our customers have noticed the difference. It's a cornerstone of our customer service strategy now."

Aisha, Business Development Manager

"What sets SupportX apart is its blend of AI efficiency with the human touch. Complex issues are escalated smoothly, ensuring that our customers always feel heard and understood. It's the future of support."

Elevate Your Business with SupportX

Liberate Your Knowledge Base

Free your knowledge with SupportX, ensuring your insights are always accessible, editable, and exportable. Take control of your data and foster a culture of continuous improvement and sharing

Delight Your Customers

Enhance customer interactions with timely, personalized support. SupportX transforms service experiences, building loyalty and turning customers into advocates.

Elevate Your Brand

Stand out with exceptional support. SupportX elevates your brand by consistently delivering quality interactions, making your company the preferred choice for customers

Accelerate Your Growth

Grow smarter and faster with SupportX. Streamline operations, reduce resource needs, and scale your business efficiently as our platform adapts with you.

Kickstart Your Support Transformation with SupportX

Pre-trained for 5M Companies

Hit the ground running with SupportX, pre-trained for your organization. Our platform is designed to understand your company from day one, ensuring a smooth and informed start.

Upgrade Your Help Center

Elevate your help center with a swift upgrade. Implementing SupportX revitalizes your customer support interface with a modern, AI-driven experience that engages and satisfies customers from the outset.

Integrate Your Support System

Integrate seamlessly with your existing support systems. SupportX connects effortlessly with your current setup, leveraging the best of AI and human collaboration.