Customer Communications Made Smart
Build long-lasting relationships between your brand and customers with SMS-based ongoing conversations.
Effortless Yet Effective – Communication Done Right
Ever get frustrated with inefficient customer service? That's probably the last thing you want your customers to feel. We get that. That's why we created Gratified – a customer communications platform optimized to build stronger and deeper relationships that grow your business.
Ongoing Chat With Customers
Offer an outstanding SMS-based customer experience! Build a personal bond with your customers with a single chat thread, unlimited by time and space.
Concierge-like Experience Powered by AI
Combine human touch with an intelligent algorithm that will automate your inbox. Let your customers interact with real people without compromising on effectiveness.
Frictionless Team Collaboration
All the collaboration tools your team needs to provide an outstanding service. Save time as you take teamwork to the next level.
Connect the Dots!
Do you know that 93% of customers want to text with their favorite brands, while 86% of us prefer to interact with another human instead of a chatbot? Grow with modern customer relations wisdom seamlessly packed into user-friendly tech that instantly makes you an expert. Now at your service.
Experience the Synergy of Collaborative Communication
Imagine your customers can just text you whenever they please. Now you can create an unforgettable experience with ongoing, seamless communication at their fingertips. Build stronger and deeper relationships between your brand and customers.
Ongoing Customer Chat
Have a conversation with your customers wherever they are and share one inbox with your team.
Smart Automations
Respond faster, and don't make your customers repeat themselves.
Customer Insights
Personalize your service by collecting priceless information about your clients' unique needs.
Unified Business Number
Your customer texts one number - your whole team can text them back. As easy as it gets!
Collaborate
Divide work to multiply revenue with seamless collaboration tools for your team.
Grow
Constantly expand your base of devoted customers with educated insights into their needs.
Automate
Let the work organize itself with a reassignment system, reminders, quick replies, and more.
Organize work and communicate efficiently with private chats and group chats.
Reach all of your team members within seconds.
Gain clear accountability with an assignment system.
Secure your business value with encrypted messaging and infinite archive.
Win with SMS-based Ongoing Conversations
Close More Deals – With Ease
Cooperate Easily and Effectively
Keep everyone in the loop with team communication.
We ❤️ connection. So will your clients. Be among the first to join the revolution.
Grant splendid experience for your customers and team
Explore human-centered software that will enhance your team's efficiency, grow your client base, and help you close more sales.
Easy to use
All of your team members will learn how to use the app in less than 9 minutes, regardless of their experience.
Mobile
Keep the conversation alive everywhere you are with the fully functional mobile app.
Efficient
Minimize the time your company spends on communication and maximize the outcome.
Quick
Reply or reach out to your clients and contact your teammates within seconds, with one tool, wherever you are.
Safe
Exchange encrypted messages and keep all the important information safely in the cloud.
Support
We are what we sell. No need to fill out forms, try to talk with robots, or wait on the phone. Just text us and we will help.
Win with SMS-based Ongoing Conversations
Try out Gratified with your team for 14 days, free of charge. See the improvement in your business and then make an informed decision.
14-day free trial with unlimited seats
No credit card needed
Works on computers, tablets, and smartphones.
Unlimited support guaranteed.